Business Communication Seminar and PPT with pdf report: Upon completion of this study unit you will be able to: Be able to compose all common types of written communication in a clear, complete and correct way. This page contains Business Communication Seminar and PPT with pdf report.

Business Communication Seminar ppt and pdf Report

The importance of internal communications

  • Operations and sales must agree delivery dates
  • Finance must know what has been sold
  • Sales staff must know credit limits
  • Customer service must know about problems and delays
  • Human resources must know about training requirements

The importance of external communications

External communications are critical to sales

  • Customer enquiries must be handled promptly
  • Product/service information must be accurate/attractive
  • Customer invoices must be correct
  • Customer and supplier problems must be resolved quickly

Characteristics of Communication

  • Two or more persons
  • Main elements
  • Feedback
  • Direct and Indirect Communication
  • Direct communication
  • Continuous Process
  • Use of Words as well as Symbols

Components of Communication Process

  • Context: Communication
  • Sender / Encoder
  • Message
  • Channel
  • Recipient / Decoder
  • Feedback

Business Communication Principles

  • Communication Details
  • Stated Purpose
  • Audience Needs
  • Multiple Channels
  • New Media

Types of Business Communications

  • Verbal
  • Written
  • Electronic

Content of the Seminar and pdf report for Business Communication

  • Introduction
  • What is Business Communication?
  • The Importance of Internal Communications
  • The Importance of External Communications
  • Characteristics of Communication
  • Components of Communication Process
  • Business Communication Principles
  • Types of Business Communications
  • Barriers to effective communication
  • References

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Business Communication PPT and Seminar Free Download

Business Communication pdf Report Free Download

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